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Posted: Saturday, January 27, 2018 1:45 PM

Requisition No:28665
Agency: Department of Revenue
Position Number:
Salary: 2,211.71 : 2,689.54 / month
Posting Closing Date: 02/01/2018
This is an Internal Agency Advertisement
JOB SUMMARY: This is a Revenue Specialist II position in the Department of Revenues Child Support Program IDN/Medical Process in the Lakeland Service Site. The incumbent will provide quality customer service and safeguard confidential information. Access and update information in the Child Support system. Initiate and respond to requests, coordinate with internal and external partners, research and resolve case issues and gather information. Interview customers face to face and/or over the telephone. Interact with customers, legal services providers, other states, employers and other business partners. Make decisions based on case information and documentation provided.
The Florida Department of Revenue is committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
Currently employed with the Florida Department of Revenue;
Experience processing information using a computer system;
Two years of experience conducting research and analyzing information to make decisions; *
Two years of experience communicating with customers for the purpose of gathering information; *
High School Diploma or equivalent.
* College may substitute
SCREENING DISCLAIMER: Responses to qualifying questions should be verifiable by skills and/or experiences stated on the candidate profile and/or resume.
NOTE: Standard workday of 8:00am : 5:00pm, Monday through Friday
SKILLS VERIFICATION TEST: All applicants who meet the screening criteria/minimum job requirements will be required to take a Skills Verification Test. Applicants must receive a score of at least 70 to be considered further.
APPLICANT POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
WHERE : All applicants must apply online at: jobs.MyFlorida. If you experience problems applying online, please call the People First Service Center at for assistance.
CONTACT INFORMATION: Patrick Small, , Department of Revenue is a Family and Medical Leave Act (FMLA) covered employer. For more information review the Employee Rights Under the Family and Medical Leave Act here.
REMINDER: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, the SSS website at:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug:Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug:Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged .Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy 4) along with any other documentation as required by Rule 55A:7, Florida Administrat


• Location: Lakeland

• Post ID: 46544942 lakeland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018