Posted: Sunday, January 21, 2018 1:25 PM
Agency: Department of Revenue
Working Title: REV : REVENUE SPECIALIST II :
Salary: 2,211.71 : 2,561.21 / month
Posting Closing Date: 01/25/2018
This is an Internal Program Opportunity Only
JOB SUMMARY: This is a Revenue Specialist II position in the Department of Revenues Child Support Program Case Creation Process in the Lakeland Service Site. The incumbent will provide quality customer service and safeguard confidential information. Access and update information in the Child Support system. Initiate and respond to requests, coordinate with internal and external partners, research and resolve case issues and gather information. Interview customers face to face and/or over the telephone. Interact with customers, legal services providers, other states, employers and other business partners. Make decisions based on case information and documentation provided
MINIMUM JOB REQUIREMENTS:
EDUCATION AND EXPERIENCE:
Currently employed with the Florida Department of Revenue in the Child Support Program;
Currently a Revenue Specialist II;
Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).
SCREENING DISCLAIMER: Responses to qualifying questions should be verifiable by skills and/or experiences stated on the candidate profile and/or resume.
NOTE: Standard workday of 8:00am : 5:00pm, Monday through Friday
APPLICANT POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
WHERE : All applicants must apply online at: jobs.MyFlorida. If you experience problems applying online, please call the People First Service Center at for assistance.
CONTACT INFORMATION: Patrick Small, , State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug:Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug:Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged .Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy 4) along with any other documentation as required by Rule 55A:7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
• Location: Lakeland
• Post ID: 46312572 lakeland